At Cutter & Buck Direct, we're trying to make your experience easy and satisfying. All expedited
instock orders taken by 2:00 PM Eastern Standard Time will be shipped the same business day. All other instock
orders will be shipped the next business day. Delivery charges are based on your choice of delivery
speed:
If your order is:
This is your charge:
Up to $25
$5.95
$25.01 to $50
$7.95
$50.01 to $75
$9.95
$75.01 to $100
$11.95
$100.01 to $125
$13.95
Over $125
FREE
Expedited delivery orders
2nd Day Air
add $9
Next Day Air
add $20
Saturday Delivery
add $30
Signature required for orders over $300
Standard Delivery
Most packages are delivered within 3-10 business days to all U.S. addresses.
2nd Day Delivery
Delivered to your door within 2 business days for just $9 more than standard delivery (excludes weekends or holidays).
Next Day Delivery
Order by 2:00 PM EST Monday - Friday and you will receive your order the next business morning for just $20 more than standard delivery (excludes weekends or holidays).
Saturday Delivery
Order by 2:00 PM EST on Friday and you will receive your order on Saturday for just $30 more than standard delivery.
Returns and Exchanges
At Cutter & Buck, we’re proud of the products we sell and the level of customer service we provide. If you have a question
or concern regarding an item that was purchased on this website, please contact us at help@cutterbuck.com
or by calling 1-800-713-7810.
You may return or exchange any unworn, unwashed and unused merchandise that was purchased at CutterBuck.com within 60 days of the date of purchase.
Merchandise must include all vendor tags and be in its original, saleable condition.
To make an exchange or return, simply fill out the return form included with your shipment and send it along with the item(s) being exchanged
or returned. Returns and exchanges should be sent via insured carrier to:
Cutter & Buck Direct
Attn: Returns Department
4001 Oakesdale Ave SW
Renton, WA 98057
Merchandise returned in saleable condition within 60 days of purchase will be credited at the purchased price. Gift returns are
eligible for credit in the form of a Cutter & Buck gift certificate, in the amount for which the returned item is currently sold.
Unfortunately, we cannot refund original shipping charges.
Goods returned after 60 days or in unsaleable condition will be subject to a processing fee of $5 per item and credited at the current
selling price.
Damaged/Defective Goods
We stand behind the quality of our products and will gladly replace items that were delivered to you in damaged or defective condition within
60 days of the date of purchase. If you have received damaged or defective goods from Cutter & Buck Direct, please contact us immediately
at help@cutterbuck.com or 1-800-713-7810.
Customized Goods
Unfortunately, we cannot accept returns or exchanges for pants that have been hemmed, cuffed or otherwise altered to your specifications.
