At Cutter & Buck Direct, we're trying to make your experience easy and satisfying. All expedited
instock orders taken by 2:00 PM Eastern Standard Time will be shipped the same day. All other instock
orders will be shipped the next business day. Delivery charges are based on your choice of delivery
speed:
If your order is:
This is your charge:
Up to $25
$5.95
$25.01 to $50
$7.95
$50.01 to $75
$9.95
$75.01 to $100
$11.95
$100.01 to $125
$13.95
Over $125
FREE
Expedited delivery orders
2nd Day Air
add $9
Next Day Air
add $20
Saturday Delivery
add $30
Signature required for orders over $300
Standard Delivery
Most packages are delivered within 3-10 business days to all U.S. addresses.
2nd Day Delivery
Delivered to your door within 2 business days for just $9 more than standard delivery (excludes weekends or holidays).
Next Day Delivery
Order by 2:00 PM EST and you will receive your order the next business morning for just $20 more than standard delivery (excludes weekends or holidays).
Saturday Delivery
Order by 2:00 PM EST on Friday and you will receive your order on Saturday for just $30 more than standard delivery.
Returns and Exchanges
We are as meticulous about the customer experience as we are about the quality of our products. Accordingly,
we unconditionally guarantee everything we sell in this catalog and online. If, for any reason, you are not
satisfied with a Cutter & Buck Direct purchase, you may exchange it or return it for a full refund.
Exchange by Mail
To exchange an item, simply fill out the exchange portion of the return form that is included with your
order and drop it and the item(s) you wish to exchange in the mail. We will credit your card once we
receive the return and charge you for your new item(s). See notations and address below.
Return by Mail
To return an item, simply fill out the return portion of the return form that is included with your
order and drop it and the item(s) you wish to return in the mail. We will credit your card once we
receive the return. See notations and address below.
Return/Exchange details
Send your package through the USPS, UPS, FedEx or any other insured carrier to:
Cutter & Buck Direct, LLC
Attention: Returns Department
4001 Oakesdale Avenue, SW
Renton, WA 98055
For your protection, please insure the package for the full value of the merchandise. If you do not
receive a return/exchange form with your order, please call 1.800.713.7810 and we will be happy to fax
or email one to you immediately.
