Shipping & Returns
|Product Total||Shipping Charge|
|Up to $25.00||$5.95|
|$25.01 to $50.00||$7.95|
|$50.01 to $99.99||$9.95|
Expedited delivery orders
- 3rd Day Air add $5
- 2nd Day Air add $9
- Next Day Air add $20
- Saturday Delivery add $30
- Signature required for orders over $300
Christmas Eve Guaranteed Delivery
- Ground - Orders need to be placed by close of business Tuesday 12/13
- 3rd Day Air - Orders need to be placed by close of business Monday 12/19
- 2nd Day Air - Orders need to be placed by close of business Tuesday 12/20
- Next Day Air - Orders need to be placed by close of business Wednesday 12/21
- Team Shop Items - Please allow an additional 7 days for embroidery time. Order by December 14th and select Next Day Air Shipping for guaranteed Christmas Eve delivery of Team Shop items.
Most packages are delivered within 3-10 business days to all U.S. addresses.
3rd Day Delivery
Order by 2:00 PM EST Monday - Friday and you will receive your order within 3 business days for just $5 more than standard delivery (excludes weekends or holidays). Add one business day for gift box or gift message orders.
2nd Day Delivery
Order by 2:00 PM EST Monday - Friday and you will receive your order within 2 business days for just $9 more than standard delivery (excludes weekends or holidays). Add one business day for gift box or gift message orders.
Next Day Delivery
Order by 2:00 PM EST Monday - Friday and you will receive your order the next business morning for just $20 more than standard delivery (excludes weekends or holidays). Add one business day for gift box or gift message orders.
Order by 2:00 PM EST on Friday and you will receive your order on Saturday for just $30 more than standard delivery.
Cutter & Buck Direct only ships within the U.S at this time. We apologize for any inconvenience.
At Cutter & Buck, we’re proud of the products we sell and the level of customer service we provide. If you have a question or concern regarding an item that was purchased on this website, please contact us at firstname.lastname@example.org or by calling 1-800-713-7810.
You may return any unworn, unwashed and unused merchandise that was purchased at CutterBuck.com within 30 days of the date of purchase. Embroidered items are excluded. Merchandise must include all tags and be in its original, saleable condition.
To make a return, simply fill out the return form included with your shipment and send it along with the item(s) being returned. Returns should be sent via insured carrier to:Cutter & Buck Direct
Attn: Returns Department
4001 Oakesdale Ave SW
Renton, WA 98057
We enclose a return shipping label with each order if you’d prefer to have the $8.95 return shipping costs deducted from your refund. Merchandise returned in saleable condition within 30 days of purchase will be credited at the purchased price. Gift returns are eligible for credit in the form of a Cutter & Buck store credit, in the amount for which the returned item is currently sold. Unfortunately, we cannot refund original shipping charges. Goods returned after 30 days or in unsaleable condition will be subject to a processing fee of $5 per item and credited at the current selling price.
We stand behind the quality of our products and will gladly replace items that were delivered to you in damaged or defective condition within 60 days of the date of purchase. If you have received damaged or defective goods from Cutter & Buck Direct, please contact us immediately at email@example.com or 1-800-713-7810.
Unfortunately, we cannot accept returns or exchanges for any merchandise with a team logo or pants that have been hemmed, cuffed or otherwise altered to your specifications.